CHECK IN
- Normal check in time is 2:00 PM. For late arrivals, please call for instructions on the procedure for arrival after 6 PM.
- Check-out is at 11 Am.
- Early check-in and check-out are available by prior arrangement only i.e. subject to availability and prior intimation & confirmation only. (Chargeable)
MODIFICATION
- Any modification in the reservation is subject to availability at the time of making such a request.
DEPOSIT/ ONLINE PAYMENT
- The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
- We accept deposit only against the Maestro, Visa and MasterCard. For any alternate mode of payment, please contact the Resort Front Desk.
- Corporate reservations need to be secured by a company credit card. For any alternate mode of payment, please contact Resort Front Desk.
- Group bookings of four or more rooms require cancellation notice to refund the deposit as specified in cancellation & early checkout policy.
SHORTENED STAY (EARLY CHECK-OUT)
- Shortened stay is subject to entire period charge whether or not you stay the entire period. If you know the change in your plan, please contact us at the earliest to minimize the charge by the Resort subject to cancellation policy.
SPECIAL REQUEST
- Please note that Resort neither guarantees nor liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.
- The request for airport pick-up requires intimation to the reservation at the time of the room(s) booking.
CONFIRMATION VOUCHER
- The reservation once confirmed, a confirmation number and the voucher are generated that you can print for your convenience.
- It is necessary to present the confirmation voucher to the Resort on arrival. On failure to produce the confirmation voucher may result in the Resort not honouring your reservation unless the hotel is able to trace & match the excess in the reservation system.